Zingage
AI for home care agencies
Hey People!
PSA — the newsletter is evolving.
It’ll stay tech-focused, and the goal is still to zoom out, connect dots, and (try to) predict the future.
But to do that better, we need to shift focus. Two reasons:
1/ Only covering big tech makes us short-sighted.
Big tech can innovate, and studying them shows us the near future... but startups take bigger risks and give us glimpses of what’s further ahead.
2/ We haven’t been zoomed-out enough.
News stories can be helpful signals, but they are trees — constant and distracting. To see the forest, we need to look away and give ourselves the time and space to digest.
So we’re changing it up.
Starting today, we’re going all-in on tech startups.
We’ll meet founders inventing the future, dissect their strategies, and explain why what they’re doing matters. And if a news story truly helps us do that, we’ll connect that dot. But we won’t get distracted by the drip-drip of information.
Sound good?
One last thing
If you want to nominate a startup to be featured (I’m looking at you, founders and investors), do that here.
Now, without further ado, a quick thank you to this week’s partners:
Flippa — the easiest way to buy or sell an online business
Reclaimai — an AI calendar that protects your time
Softr — create no-code apps on top of your data
And now, let’s meet our featured startup for this week.
Zingage
AI for home care agencies
🚩 Problem
Agencies use manual processess for scheduling, docs, intake, and billing
Caregivers feel undervalued and overworked, leading to 80% turnover per year
Patients are juggled between caregivers and missed appointments pile up
💡 Solution
Zingage is a platform that makes agency operations easier and more resilient
Agentic AI monitors for issues, resolves or escalates them, and drafts regulatory docs when care is delivered
Recognition tools and gamified rewards for caregivers boost retention by 20%
Patients get better care from caregivers that are engaged and familiar
👥 Team
Leadership:
Victor Hunt — Co-founder & CEO; Yale grad; previously founded Astorian (real estate platform)
Daniel Tian — Co-founder and CTO; Wharton grad; previously engineering at TikTok and Ramp
HQ: New York City
Funding: $12.5M seed in October 2025 from Bessemer, TQ Ventures, South Park Commons, and WndrCo
Open Roles: Founding Engineer, Head of Talent, Strategic Finance Lead, Software Engineer, Software Engineer Intern
⚖️ Analysis
Strengths:
Early traction — 400+ agency customers; 10 million patient visits per year; case studies report 2x efficiency for agencies, in addition to reduced churn
Data-performance flywheel — agencies join, and their usage improves the models, which raises performance, which attracts additional agencies
Market growth — population of Americans aged 65+ is projected to grow 42% by 2050, fueling $500B home care industry with 10% growth per year
Challenges:
Fragmented market — of ~12K US medicare-affiliated agencies, most have less than 100 patients, only top 25 have more than Zingage’s current 25K patient per agency average
Regulatory hurdles — healthcare is highly regulated, and varying state regulations could make efficient scaling difficult
🌲 Zooming-Out
Amidst talk of AI bubbles and the MIT report that 95% of AI pilots are failing, Zingage is a great counterpoint.
One reason to love their approach is that it uses basic (proven) AI use cases — ingesting context from SOPs, engaging users in chats about schedule changes, and drafting regulatory forms. They aren’t over-promising here. Just modernizing a growing niche.
And while model providers continue to blitz through additional use cases and envelop other SaaS players, Zingage doesn’t need to feel threatened. Their agency relationships and humans-in-the-loop solutions create a protective moat.